Jewelry Care Guide and Protection Plans

Jewelry Care Guide and Protection Plans's industry leading warranty guarantees the quality of your handcrafted jewelry.

RiseShed offers the best jewelry protection plan on the market. With our 2 year protection plan your warranty is extended for up to two years.

You can rest assured that your jewelry will be protected against tarnishing, damage or breakage. With our affordable protection plan, you don't have to worry about the quality of your jewelry decreasing over time.

RiseShed offers many pieces which can be personalized or engraved for a special gift that becomes family heirlooms. RiseShed carries a wide selection of jewelry from necklaces and bracelets.

More than simply beautiful jewelry

Our pieces are custom-made to capture memories and create family heirlooms that last a lifetime and beyond. With our 2 year jewelry protection plan, you can be confident that your purchase is protected. If anything happens to your jewelry within the first two years of ownership, we'll repair or replace it free of charge.

Product Protection Plan

Some of our products will offer Product Protection. Purchasing the plan is optional, and will allow you to claim if your item becomes damaged or defective within 2 years of purchase.

Protection Plan Covers

  • Damaged Pendant

  • Damaged Chain

  • Stone Repair: Replacement or Fixes

  • Tarnished Jewelry

  • Not including lost or stolen items

Additional terms

  • 2 Year Product Protection Plan includes one replacement / repair per covered product.

  • If your jewelry has any defects that is covered during the term, please send a clear image of the defective product to our Customer Support Team and we will gladly repair or replace the item (our discretion).

  • The damaged item needs to be returned at the customer's / owner's expense before a replacement item is shipped to customer / owner.

  • If purchased item is discontinued, we will replace the item with a similar item of equal or higher value.

  • Please note, lost or stolen items are not covered by this plan, although Route Shipping Protection is also optionally offered in shopping cart.

Please note - Product Protection is not refundable once the order has shipped.

RiseShed Linked Chain Necklace is being held in hand with pink painted manicured nails

Jewelry Care Guide

It is best to just wipe over with a soft cloth after every wear before storing your jewelry. We offer the perfect cloth in shopping cart for an easy add to cart.

All jewelry should be removed before sleeping, engaging in exercise, undertaking physical activity such as gardening or other heavy duty activities to avoid unintentional damage.

Items should be stored separately to prevent scratching. Direct contact with lotions, creams, perfumes and hairspray may cause Jewelry to discolor.

It is not recommended that stone set Jewellery is worn while swimming or showering.

If you would like a piece which can be worn every day without any discoloration, we recommend our stainless steel range. All plated jewelry finishes can be worn off with exposure to skin's natural oils. Each piece is crafted from a stainless steel, a solid and durable base that naturally resists tarnishing.

RiseShed's products are crafted by master craftspersons with unique designs that turn precious moments into family heirlooms.


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